Contacting a Patient
10:00am - 4:30pm
If you come to visit a patient, please see our maps for directions.
If you would like to send a card, gift or flowers to a patient at either facility, the mailing address is:
(Patient Room Number)
215 Perry Hill Road
Montgomery, AL 36109
(Patient Room Number)
2400 Hospital Avenue
Tuskegee, AL 36083
To locate an inpatient or their phone number, please dial either the Montgomery-West Campus at (334) 272-4670 or the Tuskegee-East Campus at (334) 727-0550. To call toll free, dial 1-800-214-8387.
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
- Within Montgomery-West Campus metro area: 272-4670 or (800) 214-8387
- Within Tuskegee-East Campus metro area: 727-0550 or (800) 214-8387
- Outside of the CAVHCS calling area:
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates. See who to contact on our customer service page.
Contact the local OEF/OIF Coordinator for more information on the Returning Service Members after military discharge.
Ms. Iva Davis, LMSW, ACSW - Chief, Social Work Services
(334) 725-3102 or 1-800-214-8387, ext. 3102
For more info, click here.
Former Prisoners of War Advocate
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Jane M. Nichols, LCSW - Former Prisoners of War (FPOW) Advocate
(334) 214-8387, Extension 4338 or 1-800-214-8387, Extension 4338 or Pager 089
Compensation and Pension
To speak with someone in compensation and pension, call the Montgomery- West Campus at (334) 272-4670, ext. 4639, 4602 or 4615. At the Tuskegee-East Campus, call (334) 727-0550, ext. 3916 or 5016.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System (IRIS)
VA has established IRIS, an inquiry routing and information system, which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Members of the news media should contact our Communications Office at (334) 260-4178.